These Terms & Conditions (“Terms”) govern your use of https://glycosurf.com/ (the“Site”) and your purchase of products and services from GlycoSurf, Inc.(“GlycoSurf,” “we,” “us,” or “our”). “You” means any person who uses the Site or places an order; when you place an order, you are also the “Buyer.”“Products” means the chemical products and related services we supply.
Sections 4 through 11 (the “Terms of Sale”) apply to purchases. All other Sections apply to everyone who uses the Site. By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site or place an order.
1.Eligibility
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. You must be at least 13 years old to use the Site, and if you are under the age of majority where you live, you must have a parent or guardian’s permission.
To place anorder you must be at least 18 years old and, if you order on behalf of acompany, university, or other organization, have authority to bind it. You represent that you are purchasing Products for your own or your organization’s research, development, or industrial laboratory use, and not for personal, family, or household purposes.
2.Accounts and Order Information
You agree to provide accurate and current account, billing, and shipping information and to update it as needed so we can complete transactions and contact you. You are responsible for keeping your account credentials confidential and for activity under your account.
We may refuse or cancel any order at our discretion and may limit quantities purchased per person, household, organization, or order. We reserve the right to refuse service to anyone at any time.
3.Use of the Site
You may not use the Site for any unlawful or unauthorized purpose. In particular, you may not: transmit viruses, malware, or destructive code; harass or discriminate against others; collect personal data from the Site or other users; send spam; or interfere with or bypass the Site’s security features.
We may suspend or terminate your access immediately if you breach these Terms.
4.Orders and Pricing
An order you submit is an offer to purchase. We accept it when we confirm it in writing or ship the Products. Placing any purchase order constitutes acceptance of these Terms.
All prices are in U.S. dollars and FOB shipping point. Prices, availability, and product descriptions may change at any time without notice, but a change will not affect an order we have already accepted. Product images and descriptions on the Site are for reference only, and we cannot guarantee that your device displays colors accurately.
We may correct errors or update information at any time without notice, including after an order is submitted. If we cancel an order because of an error, we will refund any amount you have paid for it.
5.Taxes and Fees
Prices exclude all taxes, duties, customs fees, inspection fees, and other governmental charges. Buyer is responsible for all such fees.
6.Payment Terms
Payment is due net thirty (30) days from invoice date unless otherwise agreed in writing. Past-due balances may incur interest at 1.5% per month, or the maximum rate permitted by law if lower. We may require advance payment. Buyer is responsible for international bank fees.
Payments are handled by third-party payment processors, and payment details are transmitted to them using encryption.
7.Shipping, Inspection, and Returns
Buyer must inspect Products upon receipt and notify us of any issues within five (5) days. Failure to do so constitutes acceptance.
Returns require written authorization and may be subject to a 20% restocking fee. Buyer is responsible for all return shipping fees. Returned Products must be unused, unopened, and in resalable condition, and Buyer must include the invoice, the return authorization number, and the reason for the return.
Defective Products will be replaced or refunded at our discretion. Special-order items and opened chemicals cannot be returned.
8.Warranty and Limitation of Liability
Buyer must test Products upon receipt to confirm conformity before use. No warranty or refund is available once a Product has been used, except for a defect that could not reasonably have been discovered through that testing.
GlycoSurf warrants that Products meet our stated specifications at shipment. This warranty is exclusive.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLYCOSURF DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. GLYCOSURF’S LIABILITY FOR ANY PRODUCT IS LIMITED, AT OUR OPTION, TO REPLACEMENT OR REFUND OF THE PURCHASE PRICE. GLYCOSURF IS NOT LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence.
We make no representation regarding patent or other intellectual property infringement. Buyer is solely responsible for determining whether its intended use of the Products infringes any third-party intellectual property rights.
9.Conditions of Use of Products
Products are for research, development, and industrial laboratory use only. They are not for human or animal consumption, pharmaceutical use, cosmetic use, food use, or household use.
Products must be handled by trained personnel familiar with chemical hazards. Buyer must review the applicable Safety Data Sheet (SDS), which we will provide on request, and assumes full responsibility for safe handling, storage, use, and disposal, including compliance with all applicable hazard-communication,occupational safety (including OSHA), and environmental requirements.
10.Export and Sanctions Compliance
Buyer must comply with all U.S. export laws, including the Export Administration Regulations (EAR) and the sanctions regulations administered by the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC). Products may not be resold, transferred, or exported to embargoed or sanctioned countries, or to restricted, denied, or sanctioned parties identified on any applicable U.S. government list.
Buyer certifies that it will not use, resell, or transfer the Products for any end use or to any end user prohibited by U.S. export or sanctions law, and will -use or end-user information we reasonably request to confirm compliance. We may screen customers and orders, and may delay, with hold, or cancel any order or shipment where we believe it necessary to comply with law, without liability to Buyer.
11.Promotions
Promotional offers may not be combined with other discounts unless explicitly stated. GlycoSurf reserves the right to interpret or modify promotional terms going forward; a modification will not change the price of an order we have already accepted.
12.Site Content and Intellectual Property
The Site and its content, including text, graphics, logos, product names, and trademarks, belong to GlycoSurf or its licensors. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.
We do not guarantee that information on the Site is accurate, complete, or current. Content is provided for general information only and should not be relied upon without consulting more complete sources. We may modify content, or modify or discontinue any part of the Site, at any time without notice and are not liable for doing so.
13.User Submissions
If you submit ideas, suggestions, or other materials (“submissions”), you grant us aperpetual, irrevocable, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, and distribute them in any media, now known or later developed. You agree that your submissions will not violate any third-party rights or contain unlawful, harmful, or malicious content.
14.Third-Party Tools and Links
Our online store is hosted on Webflow, which provides the platform that allows us to offer products and services to you. We may provide access to third-party tools “asis” and without warranties, and we are not responsible for third-party content, websites, or services. Your use of third-party tools or links is at your own risk; review third-party policies before engaging in any transaction.
15.Privacy and Cookies
Our Privacy Policy and Cookie Policy explain how we collect, use, and share personalin formation and how you can manage your preferences and exercise your privacy rights. They are provided for transparency and are not part of the contract between you and GlycoSurf.
16.Accessibility
GlycoSurf is committed to making the Site accessible to all users, including people with disabilities. If you encounter an accessibility barrier, please contact us at info@glycosurf.com so we can address it.
17.Website Disclaimer and Limitation of Liability
We do not guarantee uninterrupted, secure, or error-free operation of the Site.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. GLYCOSURF AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SITE.
Liability for Products you purchase is governed by Section 8.
18.Indemnification
Buyer agrees to indemnify, defend, and hold harmless GlycoSurf and its affiliates, officers, and employees from and against any claims, damages, liabilities, and expenses(including reasonable attorneys’ fees) arising from: (a) Buyer’s improper storage, handling, use, or disposal of the Products; (b) Buyer’s resale, transfer, or export of the Products in violation of Section 10; or (c) Buyer’s breach of these Terms.
Any user of the Site likewise agrees to indemnify and hold harmless GlycoSurf and its affiliates from any claims arising from that user’s breach of these Terms or violation of any law.
19.Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Utah. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before starting any formal proceeding, the party raising a dispute will send written notice to the other, and the parties will try in good faith to resolve it informally for at least thirty (30) days.
Any dispute that is not resolved informally, including any dispute arising from or relating to your use of the Site (whether or not you have made a purchase) or to apurchase of Products, shall be resolved by binding arbitration in Salt Lake City, Utah, under the JAMS Comprehensive Arbitration Rules. Arbitration shall be conducted in English. Arbitration shall proceed only on an individual basis; Buyer, each Site user, and GlycoSurf each waive any right to bring or participate in a class, collective, or representative action. If this class-action waiver is found unenforceable as to a claim, that claim will proceed in court rather than in arbitration.
Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in the state or federal courts located in Salt Lake City, Utah, to protect its intellectual property or to stop a violation of Section 10.
20.Events Beyond Our Control
GlycoSurf is not liable for any delay or failure to perform caused by events beyond our reasonable control, including supplier or carrier disruption, natural disasters, labor disputes, government action, or changes in law or regulation.
21.Changes and Termination
We may update these Terms at any time by posting the changes on the Site, with a revised “Last updated” date. Your continued use of the Site constitutes acceptance of the changes. An order is governed by the Terms in effect when it was placed.
These Terms remain effective until terminated by either party. We may terminate your access at any time if you violate these Terms.
22.General
If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with any order confirmation or written quote we issue, are the entire agreement between you and GlycoSurf regarding use of the Site and purchase of Products; if a written agreement signed by both parties conflicts with these Terms, the signed agreement controls. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
23.Contact
Questions about these Terms may be sent to:
GlycoSurf, Inc.825 North 300 West, Suite C-136, Salt Lake City, UT 84103, USA
Email: info@glycosurf.com
Phone: +1 801-883-9911
